Project 1
  • Conducted 12 user feedback sessions with prospective customers
  • Synthesised session data and created interactive report for client
  • Presented findings to wider development teams
  • Outlined opportunities and helped prioritise issues
Project 2
  • Based on findings in Project 1, redesigned the onboarding process to cater for dual personas
  • Conducted early stage workshop with development teams
  • Completed refined IX process map

 

Posted by gerry

UX & UI Design Lead